Porirua City Council Social Media Guidelines
Porirua City Council reserves the right to remove messages, contributions and followers on its social media pages that break the rules or guidelines of the relevant pages and the rules stated below.
Messages, contributions and images on the Council's social media pages must always be appropriate, relevant and polite.
- All comments will be monitored by the social media platform itself and Porirua City Council. Any comments that are offensive or inappropriate will be removed. (This includes offensive language, slander, threats to safety, personal attacks on staff, inappropriate content and cultural insensitivity)
- Please keep your posts relevant to the conversation and to Porirua City Council
- If you find any inappropriate comments please report them
- People who persistently cause conflict or offence to others will be removed and blocked from our social media pages
- A Like, Share or other link posted by Porirua City Council should not be taken as a formal endorsement
- During the pre-election period any comments that could be perceived as supporting one candidate over another will be removed
- Abusive comments which are in direct conflict of Facebook Community Standards, Twitter Rules, LinkedIn and Instagram posted on non PCC social media channels will be reported to the associated social media platform and if applicable Group and Page administrators
For more information please contact us on phone (04) 237 5089 and ask to speak to the Manager, Communications.
- Eight individual winners will be announced on Facebook
- Names will be randomly selected from the entries
- Please bring photo identification with you to claim your prize
- Prize is one DVD vouchers for the value per each individual winner
- Prize is non transferrable for cash
- This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook.
- There is no entry fee and no purchase necessary to enter this competition.
- By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
- Porirua Libraries decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
- The winner agrees to have their BookFace photograph shared on Porirua City Council and Porirua Libraries social media accounts
Discover Porirua Social Media Guidelines
- Names will be randomly selected from the entries
- Please bring photo identification with you to claim your prize
- To enter you must like and follow Discover Porirua on Facebook and tag a friend
- Prize is Whittaker's Easter Kiwi Hunt Pack
- Prize is non transferrable for cash
- This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook.
- There is no entry fee and no purchase necessary to enter this competition.
- By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
- Discover Porirua's decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
- The winner agrees to have their photograph taken and published on Discover Porirua Facebook page.
- Messages, contributions and images on the Discover Porirua social media pages must always be appropriate, relevant and polite.
- All comments will be monitored by the social media platform itself and Porirua City Council. Any comments that are offensive or inappropriate will be removed. (This includes offensive language, slander, threats to safety, inappropriate content and cultural insensitivity).
- Please keep your posts relevant to the conversation and to Porirua.
- If you find any inappropriate comments please report them.
- People who persistently cause conflict or offence to others will be removed and blocked from our social media pages.
- A Like, Share or other link posted by Porirua City Council should not be taken as a formal endorsement.
- During the pre-election period any comments that could be perceived as supporting one candidate over another will be removed.
- Abusive comments which are in direct conflict of Facebook Community Standards, Twitter Rules, LinkedIn and Instagram posted on non PCC social media channels will be reported to the associated social media platform and if applicable Group and Page administrators.
- Competitions. Any competition run through Discover Porirua will have a own set of guidelines and rules, which will be made available to everyone on this webpage.
- Sharing of Photographs. We love to share beautiful photographs on social media. From time to time you may get a direct message from the Discover Porirua team asking if we can use your photograph, replying yes to this messaging or using #YesDiscoverPorirua will be endorsement for us to reshare your photograph, of course we will always credit you in the post!
- For more information please contact us on phone (04) 237 5089 and ask to speak to the Manager, Communications.
Contacting us on Social Media
Porirua City Council is always happy to hear from you. We welcome suggestions, feedback and ideas from all our community members, and endeavour to join the conversation where possible. Please be aware sometimes we are not able to reply individually to all the messages we receive via social media.
Social media is a public forum, and we ask you to look after yourself. Please consider this when posting, especially regarding personal information. If you are reporting a problem, please don’t give your full details until we are talking one to one.
We generally update and monitor our social media accounts during office hours, Monday to Friday. If you are requesting a service on social media, we suggest you to contact us by phone or email. This will help us to respond to your request more effectively. If you require an immediate response, please call us on 04 237 5089.
Pre-election period
Porirua City Council must be politically neutral in its communications. Therefore, please do not use any of our social media pages to promote party political messages or other content. We will remove any comments that, in its view, may compromise its obligation to maintain political neutrality
