Get Fixed Bicycle Café

The award-winning Get Fixed Bicycle Café might have recently changed locations but have retained the same commitment to customer service, supporting their community and being green they’ve had from the beginning.

Humble beginnings

Get Fixed was created by husband and wife Simon and Angela Bendall. Simon always had motorbikes and was a dab hand at restoration, so had a good head start as a bicycle mechanic.

After starting a workshop out of his home, with a customer base that steadily grew, in 2016 he had enough business to leave his day job as an engineer for Fuji Xerox.

Angela takes up the story. “In 2017 we approached the Council with the idea of opening a bicycle café at the base of Rangituhi – this didn’t go anywhere but Council came back to us with the opportunity of opening a pop-up on the harbour’s edge.

“Simon did all the work converting a shipping container. I was tired of commuting to Wellington and travelling to Sydney for work [in marketing and communications], so I took a leap of faith and quit my job. The learning curve has been very steep!”

Philosophy and aim of Get Fixed Bicycle Café

Despite Covid and all the challenges running a business in a pandemic brings, Simon and Angela have expanded from one container in 2018, to now having eight.

The business is community-focused and have a loyal customer base, allowing them to thrive. Along with the core activity of fixing bicycles and serving great coffee, they have worked with Porirua Alternative School to employ young people who are struggling to start out in the workforce, sponsor not for profit organisations in the city like Titahi Bay Scouts and schools, and provide a space for Aotea College music students and Porirua City Brass to show off their talent.

Each year, Get Fixed Bicycle Café ask the community to donate bikes they no longer have use for so that Simon and his team can get them up and running for less disadvantaged people in Porirua to use.

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Green goals

Angela says customers are always encouraged to help keep the nearby beach clean.

“When they collect a bag of rubbish, we give them a free hot drink or bowl of fries to reward their efforts.”

The business separate all plastic, tins, glass and cardboard for recycling, while food scraps are composted. Single-use coffee cups are not an option – customers are offered a discount if they use a keep cup.

Any packaging used is recyclable or eco-friendly, the menu is largely plant-based, and in the workshop Simon works with the Green Bike Trust to reuse and recycle where possible.

Porirua business Poi Creations is supplied with free inner tubes to create jewellery.

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Rewarding the hard work

In July 2021, Get Fixed Bicycle Café was announced as the year’s Porirua Small Business Awards supreme winner. They were recognised for their resilience and innovation, surviving and thriving among Covid times.

Clare Nolan, the Council’s Senior Commercial Advisor, says Simon, Angela and their team were rewarded for their passion, being a sustainable, eco-friendly business, and giving back to the Porirua community.

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Porirua Small Business Awards 2021

Recognising and celebrating small business excellence and resilience through Covid-19 in Porirua.