Please report it as soon as possible so we can get on and fix it.
Your extra sets of eyes will help us keep track of where potholes are forming, so repairs can be scheduled.
The best way to report things is by using the Antenno app (with photos if possible) or by calling our contact centre on 237 5089.
A pothole is a depression or hole in a road surface. It is usually the result of water getting into the underlying pavement structure, which breaks up the road surface and causes further deterioration. Traffic passing over the area removes the broken pieces.
All reports of potholes go straight to our maintenance contractor who respond as soon as possible. You may have noticed that we often do a temporary repair, which doesn’t always last.
There is a good reason for this:
The goal is to minimise expenditure, so we’re not spending money on permanent repairs that will then get redone as part of a larger project.
An example of this is in Kenepuru Drive. A major repair and resurfacing project is coming, as well as an intersection improvement project – but in the meantime, we’re doing some temporary work just to patch things up a bit before the substantial work is done.