Animal Control services

Our Animal Control team offers a range of services to kurī owners including microchipping and desexing.

Our Animal Control team offers a range of services to dog owners. Come to our Customer Services Centre at 16 Cobham Court, Porirua or phone us on (04) 237 5089 to make a booking.

Investigating barking dog complaints

If a dog is barking and causing a nuisance, you can report it to us 24 hours a day by phoning (04) 237 5089.  We'll log your call and investigate promptly.

All dogs bark, it's part of their natural communication, but dogs that bark a lot can be a nuisance.

Under the Dog Control Act, dog owners have a responsibility to make sure their dog doesn't bark loudly and persistently.

Dogs often bark when their owners are away, so you may not be aware it's a problem until you receive a complaint.

Don't panic.  There are lots of things you can do to stop your dog barking.

Dogs bark for lots of reasons - boredom, seeking attention, responding to someone coming onto your property, seeing cats or birds nearby or hearing other dogs and neighbours.

Here are some possible solutions to stop your dog barking:

  • While you are away, keep your dog occupied with bones, toys, old blankets or material it can play with.
  • Make sure your dog has a warm and dry shelter, with shade, plenty of water and feed it before you leave.
  • Block your dog's view through gateways and fences, so it can't see people or animals outside the property.
  • Fence off an area where the dog can run free, rather than having it confined or tied up.
  • Leave a radio on at home.  It can help comfort a lonely dog.
  • Exercise your dog every day away from the property, ideally before you leave for the day.
  • Don't make a big fuss of your dog when arriving or leaving home - keep it low key.
  • If your dog is particularly anxious about being left alone, arrange to leave it with family or friends.
  • Use a 'doggy day care' or professional dog worker.

  • Use a suitable command in a low voice to stop your dog barking.
  • Create a distraction to stop the barking, such as a whistle or a shaker.
  • Praise and reward your dog when it is quiet.
  • From a neighbour: speak to the neighbour, apologise and explain that you will get advice to stop the problem.
  • From an Animal Control officer: We can discuss ways to try and prevent the barking.  We are also happy to visit you at home.

You can solve most dog behavioural problems by putting some time into training and exercising your dog.

Take advantage of dog obedience classes in your area.  Our Animal Control Team can help with information on local clubs.

There are excellent books and websites about dog issues.  Your vet and pet stores may also be able to give you advice.

If nothing else works, you can try using a corrective device such as a barking collar.  A good quality collar used properly, can make a big difference.

Microchipping

By law, your dog must be microchipped if it is:

  • classified as dangerous or menacing 
  • being registered for the first time
  • impounded and hasn’t been microchipped or registered.

Dogs that aren’t microchipped and have been impounded twice or more must be microchipped before being released from the pound. 

Farm dogs used for herding or driving stock don’t have to be microchipped, but must have unique collars and/or labelling. 

Microchipping may be done by a vet, or make an appointment with our Animal Control officers. We charge a fee of $44.50 for microchipping.

Dog Control Report

Each year we release a report on our dog control functions. This report is required under the Dog Control Act 1996 and includes statistics such as number of dog registrations and complaint investigation for the reporting period.

Desexing for a donation

You can have your dog desexed (neutered) in return for a donation. This service is funded by Mana Community Grants Foundation and provided by CareVets Porirua. 

Talk to our Animal Control team about the service and to make a booking.

There’s a lower registration fee for dogs that have been neutered. 

Putting down a dog

We offer a service to put down (euthanise) a dog if it’s old, sick or aggressive. 

Contact us on phone (04) 237 5089 to arrange an appointment to discuss this. 

There’s a fee of $52.00 for this service.

Impounded or lost dogs

If your dog is picked up by Animal Control and it’s microchipped, we will contact you.

If it’s impounded, you’ll need to pay any impounding, microchipping and registration fees before it can be released.

You may also have to pay infringement fees for having an uncontrolled dog of $200.00 and/or an unregistered dog of $300.00 (fees are set by statute).

You can pay any fees and/or fines by EFTPOS or cash.

Location

Porirua City Council Depot
13 Prosser Street, Elsdon
( right next door to the New Zealand Kennel Club).  


Day Opening hours
Weekdays 8.00 am to 4.30 pm
Saturday 9.00 am to 10.00 am
Sunday 9.00 am to 9.30 am