Our Animal Control team offers a range of services to dog owners. Come to our relocated Customer Services Centre at 14 Hartham Place, Porirua, from December 7 onwards, or phone us on (04) 237 5089 to make a booking.
If a dog is barking and causing a nuisance, you can report it to us 24 hours a day by phoning (04) 237 5089. We'll log your call and investigate promptly.
All dogs bark, it's part of their natural communication, but dogs that bark a lot can be a nuisance.
Under the Dog Control Act, dog owners have a responsibility to make sure their dog doesn't bark loudly and persistently.
Dogs often bark when their owners are away, so you may not be aware it's a problem until you receive a complaint.
Don't panic. There are lots of things you can do to stop your dog barking.
Dogs bark for lots of reasons - boredom, seeking attention, responding to someone coming onto your property, seeing cats or birds nearby or hearing other dogs and neighbours.
Here are some possible solutions to stop your dog barking:
You can solve most dog behavioural problems by putting some time into training and exercising your dog.
Take advantage of dog obedience classes in your area. Our Animal Control Team can help with information on local clubs.
There are excellent books and websites about dog issues. Your vet and pet stores may also be able to give you advice.
If nothing else works, you can try using a corrective device such as a barking collar. A good quality collar used properly, can make a big difference.
Council considers all reports of dog attacks seriously and when this involves a person we will respond as soon as possible.
If you need to report an attack or harassment please contact us on 04 237 5089.
If the attack is reported on a date after the incident, an Animal Control Officer may respond on the next business day.
Council will require the following information:
The Animal Control Team will investigate the attack and interview everyone involved, including the dog owner(s) and people present during the incident. Written statements may also be requested.
The officers will also take photos of any wounds sustained by a person or animal involved in the dog attack.
What is the outcome of an investigation?
There can be different outcomes to an investigation depending on the severity of the attack, the circumstances in which the attack occurred and the location at which it occurred.
Possible actions could include:
By law, your dog must be microchipped if it is:
Dogs that aren’t microchipped and have been impounded twice or more must be microchipped before being released from the pound.
Farm dogs used for herding or driving stock don’t have to be microchipped, but must have unique collars and/or labelling.
Microchipping may be done by a vet, or make an appointment with our Animal Control officers. We charge a fee of $44.50 for microchipping.
Each year we release a report on our dog control functions. This report is required under the Dog Control Act 1996 and includes statistics such as number of dog registrations and complaint investigation for the reporting period.
You can have your dog desexed (neutered) in return for a donation. This service is funded by Mana Community Grants Foundation and provided by CareVets Porirua.
Talk to our Animal Control team about the service and to make a booking.
There’s a lower registration fee for dogs that have been neutered.
We offer a service to put down (euthanise) a dog if it’s old, sick or aggressive.
Contact us on phone (04) 237 5089 to arrange an appointment to discuss this.
There’s a fee of $52.00 for this service.
If your dog is picked up by Animal Control and it’s microchipped, we will contact you.
If it’s impounded, you’ll need to pay any impounding, microchipping and registration fees before it can be released.
You may also have to pay infringement fees for having an uncontrolled dog of $200.00 and/or an unregistered dog of $300.00 (fees are set by statute).
You can pay any fees and/or fines by EFTPOS or cash.
Porirua City Council Depot
13 Prosser Street, Elsdon
( right next door to the New Zealand Kennel Club).
|Weekdays||8.00 am to 4.30 pm|
|Saturday||9.00 am to 10.00 am|
|Sunday||9.00 am to 9.30 am|