Water & sewage connections

Wellington Water manages water treatment and supply, stormwater and wastewater service delivery for Porirua city.

How your water is supplied

Wellington Water supplies drinking water to Porirua households and businesses.

Water users meet the cost of this supply by:

  • Paying a fixed annual charge on their property rates; or 
  • Paying on metered charge basis where they have water meters installed. 

View Greater Wellington's Live Water supply map. 

Applying for a water or sewage connection

Wellington Water carry out all sewage, water or stormwater works within underground public pipes crossing a private property or outside property boundaries. 

You need to apply to us to:

  • connect or disconnect sewage, water or stormwater to or from our underground network 
  • install a water meter on a new or existing water connection
  • raise or lower a manhole
  • use water from public supplies such as hydrants.

We are changing the way our water and water meters connection applications are processed effective from the 1st  March.

There is a new water supply service application which can be either downloaded from our website or picked up from our Customer Service Centre Ground Floor 14 Hartham Place Porirua.

Once the form is completed you will need to return it to our Customer Service Centre and pay the applicable application fee which are

Residential: $61.50 per connection

Other: $205.00 per connection

Disconnection/Meter/Backflow preventer: $61.50 per disconnection/item

Inspection/re-inspection: $65.00 per inspection  

The application can’t be processed until the fee is paid

All other connections that don’t directly access or interfere with the main pipes or underground network must be done by a suitably qualified and registered professional.

Water meters can be installed

You may opt to have a water meter installed and pay for your water usage in this manner rather than paying the annual water charge with your rates. 

Your meter will be read and you will be invoiced on the following schedule: 

  • residential water meters are invoiced twice a year
  • hospitals are invoiced monthly
  • all others are invoiced quarterly 

If you want more information on the use of water meters, call our Customer Services Centre on (04) 237 5089 or visit us during normal business hours.