Renewing your dog registration
You must renew your dog registration before 1 July each year. A penalty fee amounting to 50% of your registration fee will apply if your registration is not paid by the end of July.
We’ll mail you a renewal notice in mid-June to remind you to renew your registration. If you’ve moved, please let us know so that your notice goes to the correct address.
How to pay your registration fee
Porirua City Council
Westpac Porirua
03 0547 0240008 01
Particulars: your name
Code: your phone number
Reference: DRG DogID
Pay by instalments
You can set-up a part-payment process with us to spread out the cost of registration.
Contact us now to set up part payments for registration due on 1 July that year. Just phone 04 237 5089.
Online payment
Our credit card facility to process dog registrations is currently not available. We apologise for the inconvenience.
Online payment terms
These Online Payment Terms apply to the use of the online payment transaction services (the Services) for the payment of certain types of transactions as made available by Porirua City Council from time to time through the Porirua City Council website.
These Online Payment Terms constitute a contract between you and Porirua City Council (the Council). Please read them carefully. To make payment using the Services, you must accept these Terms.
Please note that the Online Payment Terms may be altered or added to by the Council at any time that the Council determines necessary, with or without notice. Please, therefore, ensure that you read the Terms carefully on each occasion that you use the Services.
It is strongly recommended that you take and retain a copy of the transaction for record keeping purposes.
Online Payment Terms
Purpose
You may use the Services for the purposes of making payments to the Council where the Council offers the Services, provided that you do not:
In any way damage or disrupt the Services/operation of the Services.
Use the Services for any unauthorised or unlawful purpose.
Your warranties
You warrant that:
- You are aged 18 or over
- You have the appropriate authority to validly accept the Online Payment Terms and are able to and will meet your obligations in relation to these Terms.
- The credit card used in connection with the Services is issued in your name.
- You will pay the credit card issuer all charges incurred in the use of the Services.
- The information supplied by you is true and correct.
Payment
- Payment may be made using only Visa or MasterCard.
- The Council may contact you to confirm your credit card details.
- All charges are in New Zealand Dollars and inclusive of GST (if any).
- All other payments must be paid in full and by no later than the final date for payment set out in the invoice/notice.
- Upon completing a transaction using the Services, you will be presented with a confirmation screen verifying the transaction details you wish to process. It is your responsibility to verify that all transaction information and other details are correct. The Council shall have no liability for transactions which are incorrect as a result of inaccurate data entry in the course of the use of the Services or for loss of data or information caused by factors beyond the Council's control.
- Once a payment has been made it cannot be cancelled.
- The Council accepts no responsibility for refusal or reversal of payments, which shall be a matter between you and your credit card issuer.
Provision/collection of information
You acknowledge that the credit card information supplied by you in relation to the use of the Services is processed through a secure third party website. The only information supplied to the Council via the third party website is:
- The name of the payer.
- The invoice/notice number.
- The first 4 and last 3 digits of the credit card (for validation purposes).
- The payment amount.
By using the Services you agree:
- To provide information through electronic means, i.e. you agree to provide any relevant information, in the format and to the standards described for each transaction.
- That the information supplied by you will be retained in electronic form.
- To receive information through electronic means.
You hereby authorise the Council to collect information about you (including information about transactions processed by you) from time to time through this website. Any such information collected shall be treated in accordance with the Council's Privacy Statement, the Privacy Act 2020 and the Local Government Official Information and Meetings Act 1987.
Refunds
Requests for refunds must be made in writing together with proof that you have paid more than the outstanding amount. Requests for refunds must be sent via enquiries@poriruacity.govt.nz or addressed to the Council at PO Box 50218, Porirua 5240. If your request for a refund is granted the amount will be transferred to your nominated bank account.
Disputed amounts
If you dispute the outstanding amount on your account please contact us.
Security
Payments using the Services are made through a secure third party website. However, you acknowledge and agree that Internet transmissions cannot be guaranteed to be entirely secure or private and any information provided by you (including credit card information) may be able to be read and/or intercepted by a third party. The Council shall have no liability for the interception and/or 'hacking' of any data or other unauthorised access to information provided by you for the purposes of the Services.
Exclusion/limitation of the Council's liability
To the extent permitted by law, the Council does not accept liability for any damage, loss, costs (including legal costs), expenses, indirect losses or consequential damage of any kind which may be suffered or incurred by you from the use of the Services. If, for any reason, the Council is found to be liable to you for any damage or loss which arises as a result of your use of the Services, the Council's liability shall be limited to the amount paid by you through the Services or $100, whichever is the lesser.
Consumer Guarantees Act 1993
If the Consumer Guarantees Act 1993 applies to your transaction you may have rights or remedies that are not excluded or limited by clause 17. If you are using the Services for business purposes, the exclusions and limitations set out in clause 17 will apply and the provisions of the Consumer Guarantees Act 1993 are hereby excluded.
Use/availability of Services
The Council does not warrant or guarantee that the Services and/or your use of the Services will be error-free, immediate, virus free and/or continuously available or that the information provided through the Services will be complete, accurate and/or up-to-date.
The Council reserves the right to suspend, amend or cancel the Services at any time either temporarily or permanently.
PCC Website Terms and Conditions
These Online Payment Terms form part of our Terms and Conditions of Use, which apply to general Porirua City Council website usage. By agreeing to comply with the Online Payment Terms you also agree to comply with the Porirua City Council Website Terms and Conditions of Use. If there is a conflict between the Website Terms and Conditions of Use and these Terms, the Online Payment Terms shall prevail.
Indemnity
You agree to indemnify the Council for any loss, cost or expense suffered or incurred by the Council as result of:
- Your breach of your obligations under the Online Payment Terms.
- Intentional misuse of the Services.
- Your negligent acts or omissions.
- Any claim brought against the Council by a third party in relation to your use of the Services.
Governing Law
The Online Payment Terms are governed by New Zealand law. The New Zealand Courts have exclusive jurisdiction over any matter in connection with the Services and these Online Payment Terms.
Kia ora dog owners.
We know how sad it is when a much-loved dog passes away and the last thing on your mind will be admin. But please remember to let us know so we can update our records. Owners are legally obliged to notify councils of any change in circumstances, and we’d hate you to receive an automatically generated fine for non-registration at a time when you’re grieving.
The same applies if you sell a dog or your address has changed.
Thank you, and our condolences to anyone who has recently lost a beloved pet.
Registering a new dog
All dogs must be registered before they are three months old. Visit the Customer Services Centre, 16 Cobham Court, Porirua, during business hours to complete an application form and pay the registration fee.
If you’re registering a new dog part way through the year, you’ll be charged only part of the annual fee up to 30 June.
You’ll need to give us information about:
- your dog’s name
- its breed and/or type of dog
- its age, colour and sex
- whether it has been neutered (desexed)
- whether it has a micro-chip or other ways of being identified
- any previous owner
- any previous registration, either under the name of a previous owner or with another council
- any certificates showing the dog has been neutered, microchipped and/or previously registered
If you’re transferring a dog from another area part way through the year, bring in your registration tags. You may not have to pay a fee.
If you don't register your dog
You could be fined and your dog seized and impounded if you don’t register your dog. There are fines for an unregistered dog and for an uncontrolled dog. You’ll need to pay all fines and fees before we can release your dog.
Registered dogs must wear tags
When they’re away from their home property, all registered dogs must wear a registration tag for the current year.
If your dog is older than three months and away from its home address without a tag, our Animal Control Officer may impound it. To get your dog released, you’ll need to pay any fines and fees incurred.
Replacing your dog registration tag
Come to our Customer Services Centre, 16 Cobham Court, Porirua, if your dog’s tag is lost or missing, and we’ll issue a new tag. There’s a $12.50 fee for a replacement dog tag.
Can I get a discount?
We give a discount for:
- dog owners who qualify as Registration Reduced Fee Category (formerly Responsible Dog Owner status).
- dogs that are neutered.
- dogs with a current obedience certificate.
- guide dogs.
See our fees schedule for more information.
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