If you own a property in Porirua City, you’ll receive a rates assessment notice at the start of the financial year showing the rates you need to pay for that year.
Rates notices & invoices
The rates assessment notice includes your property’s valuation and other information we’ve used to calculate your rates.
You will also receive a separate rates assessment notice showing the rates you are being charged by the Greater Wellington Regional Council.
Unless you make other payment arrangements with us, your rates are paid in four instalments for the financial year, which runs from 1 July to 30 June. We will email or post you a rates invoice for each instalment one month before it is due.
What are the rates for 2024/25?
We have finalised our Long-term Plan (LTP) for 2024–34, which sets indicative rates for the next 10 years. There is an average rates increase of around 17.5 percent for existing residential ratepayers, and you can read the news release here.
The new rates are available on our property search page from 30 July 2024. This where you can enter your address and see the exact rates for your property. Ratepayers receive their rates notices via email or letter from 31 July 2024.
We are contracted to collect rates set by Greater Wellington Regional Council.
- Find out more about regional council rates: How we collect rates.
- Read about Greater Wellington’s major projects, activities and programmes for the next 10 years and how they will be paid for: 10 Year Plan.
For more information about Greater Wellington’s rates policy, phone (04) 384 5708 or email [email protected].
Rates instalments
There are 4 rate instalments per year.
| No. | Due date | Penalty date |
|---|---|---|
| 1 | 2 September 2024 | 3 September 2024 |
| 2 | 2 December 2024 | 4 December 2024 |
| 3 | 3 March 2025 | 4 March 2025 |
| 4 | 3 June 2025 | 5 June 2025 |
Receive your notices and invoices by email
We can send your rates assessment and rates invoices by email (as pdf attachments). We won’t contact you at the email address you provide, except to send these documents.
Email your request to [email protected] with these details
- property account number
- property address
- email address for the invoices to be sent to.
FAQs
You can pay your bill over 12 months to smooth out the rates over the year. If you pay by direct debit, you can choose to pay weekly, fortnightly, monthly or by instalments. There’s more information and an easy pay form on our website if you’d like to use this option. https://poriruacity.govt.nz/services/rates-property/rates/paying-rates/#direct-debit
If you pay by automatic payment, you may need to increase your payments to cover your rates. If you need help calculating this amount please contact (04) 237 5089.
What is the rates increase for 2024/25?
The rates increase for 2024/25 is an average of 17.5% for existing residential properties. You can find out more:
- about how we set rates https://poriruacity.govt.nz/services/rates-property/rates/how-rates-are-decided
- check out our FAQs about rates for 2024/25.
How can I find out if I’m eligible for a rates rebate?
You can find out if you’re eligible for a subsidy and how much that might be through the Rates Rebate Scheme operated by the Department of Internal Affairs. You can calculate whether you're eligible using their rates rebate calculator
In some situations, rates may not have to be paid. The requirements are described in our Remissions and Postponement of Rates Policy (561KB pdf). You must apply in writing.
Why did I receive an email from Council about my direct debit adjustments?
A recent review of those paying their rates by direct debit showed that due to a calculation issue in our system, some direct debit amounts being collected were insufficient to cover the rates due by 30 June 2024.
Those who have been affected by this have been contacted directly. The rates shortfall was caused by a system error and we’re working with our software vendor to ensure it doesn’t happen again. We apologise to those ratepayers who were impacted.
If you have any questions or would like to discuss this further, please contact our call centre on (04) 237 5089 or email [email protected]
When was the last general revaluation?
Property values are as at 1 October 2022. Average movement across the Porirua region was 27%.
I have a question about my rates invoice
Contact [email protected] or phone customer services on (04) 237 5089.
