Official information

You can request official information held by the Council or any personal information we hold about you.

Ngā tono pārongo - Information requests

20 August 2021 - Chief Ombudsman’s statement on official information response times during COVID-19 lockdown can be found here.

Information relating to Porirua City Council is usually available on this website. If the information you are interested in is not available on this website or from our staff, then there are two types of information requests that we can help you with:

  • Official Information requests – you can request official information held by the Council, its Council Controlled Organisations and its Contractors. Information includes workshop notes.
  • Privacy Act requests – you can request to see any personal information we hold about you under the Privacy Act 2020. How do I get my information?

These requests for information are governed by the Local Government Official Information and Meetings Act 1987 (LGOIMA) and the Privacy Act 2020.

The Council aims to be transparent and accountable in its decision making.

As such, we will endeavour to be as open as possible when providing responses to these requests. If you are not satisfied with our response, you are able to have our decisions reviewed by the Office of the Ombudsman in relation to LGOIMA requests or the Office of the Privacy Commissioner in relation to privacy requests.

Click here to see the LGOIMA for local government agencies: A guide to processing requests and conducting meetings

Ombudsman report.JPG

LGOIMA compliance and practice - Porirua City Council

Chief Ombudsman Peter Boshier published (Feb 2021) his latest four reports into Local Government Official Information and Meetings Act 1987 (LGOIMA) practice and compliance at local authorities.

Download the report here

On this webpage you will find:

Download the Porirua City Council LGOIMA Request Policy

Download the Porirua City Council Proactive Release Policy here

A-Z of official information

The Council is committed to openness and transparency as a local authority and increasing the availability of information. View the A-Z of information that we proactively release on our website.

How to make a request

You can make a request for official information under the Local Government Official Information and Meetings Act 1987 (LGOIMA) or the Privacy Act 2020.

Read the Ombudsman’s guide to official information requests and how to make one.

  • Apply online 
  • Email us on [email protected]. Make sure you include your phone number in case we need to talk to you.
  • Phone us on (04) 237 5089.
  • Write to us: The Chief Executive, Porirua City Council, PO Box 50-218, Porirua City 5240


We will usually answer your request within 20 working days, although we may take longer if, for example, we need more time to gather the information.  We’ll let you know if there’s a delay and tell you the reason for it. 


Generally, there will be no charge for your request. Occasionally however we may charge for processing an official information request under guidelines set down by the Ministry of Justice. This may be considered if a request is for a significant amount of information, or requires substantial collation and research.  We'll let you know in advance if that's the case.

If you wish to provide supplementary information, please email this separately to [email protected] clearly identifying the contents.

Withholding information

When responding to your request we may withhold or refuse to give you some information. The reasons for this are specified in:

If we withhold or refuse to give information, we will explain the reason why when responding to you.

Publication of responses to official information requests

Please click on the green boxes below to see our published OIA responses.

We do not publish every response we process – only those of wider public interest, and none that relates to private matters.

2023 responses

2022 responses

2021 responses

2020 responses

2019 responses

OIA 19-175

OIA 19-167

OIA 19-168

OIA 19-171

OIA 19-165

OIA 19-164

OIA 19-163

OIA 19-162

OIA 19-159

Fuel card audits

OIA 19-148

OIA 19-144

OIA 19-140

OIA 19-141

OIA 19-138

Escooter decision

OIA 19-132

OIA 19-125

Council building energy performance

OIA 19-124

Paving in the city centre

OIA 19-117

OIA 19-105

OIA 19-106

Westpac credit card charges

OIA 19-111

OIA 19-055

Chief Executive remuneration

OIA 19-098

Purchase of 75-77 Kenepuru Drive

OIA 19-086

OIA 19-080

Rates, expenditure and issues meetings

OIA 19-089

OIA 19-084

OIA 19-083

Earthquake related expenses

OIA 19-082

Purchase of land at Flightys Road

OIA 19-101

Smiley face logo

OIA 19-094

Grant Thornton review costs 

OIA 19-104

Rebrand news release and OIA response times

OIA 19-097


OIA 19-095

Rebrand timing

OIA 19-079

Purchase of apartments at 26 View Road

OIA 19-073

OIA 19-070

Strategy Creative costs

OIA 19-069

OIA 19-066

Bay Drive design

OIA 19-035

OIA 19-037