We are committed to conducting our day-to-day business openly and making decision-making processes and information available and accessible.
You are welcome to request more detail from us at any time.
You can make a request for official information under the Local Government Official Information and Meetings Act 1987 (LGOIMA) or the Privacy Act 1993.
Read the Ombudsman’s guide to official information requests and how to make one.
We will usually answer your request within 20 working days, although we may take longer if, for example, we need more time to gather the information. We’ll let you know if there’s a delay and tell you the reason for it.
Generally, there will be no charge for your request. Occasionally however we may charge for processing an official information request under guidelines set down by the Ministry of Justice. This may be considered if a request is for a significant amount of information, or requires substantial collation and research. We'll let you know in advance if that's the case.
If you wish to provide supplementary information, please email this separately to firstname.lastname@example.org clearly identifying the contents.
We may charge for processing an official information request, under guidelines set down by the Ministry of Justice.
These fees apply from 1 July 2017 and include GST.
|Time spent compiling information (after the first hour)||$61.00 per half hour|
|A4 photocopies (after the first 20 copies)||$0.20 each|
|A3 photocopies (after the first 4 copies)||$1.00 each|
If you are an individual, you can ask for any personal information we may hold about you under the Privacy Act 1993.
click on the green boxes below to see our published OIA responses.
We do not publish every response we process – only those of wider public interest, rather than private matters.